STARTING YOU, obrt za usluge, marketing, turistička agencija i grafički dizajn (referred to as “Food & Wine Croatia,” “we,” “us,” or “our“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://foodwinecroatia.com/. By using our website, you consent to the collection and use of your personal data in accordance with this policy.

1. Data Controller

Company Name: STARTING YOU, obrt za usluge, marketing, turistička agencija i grafički dizajn Owner: Marija Špoljar Registered Address: Prilaz moru 64, 21318 Mimice, Croatia OIB: 39042083289 Email: info@foodwinecroatia.com Phone: [Insert Contact Number]

2. What Personal Data We Collect

We collect different types of personal data depending on how you interact with our website and services, including: a) Information You Provide Directly

• Contact Information: Name, email, phone number (when you contact us, book a tour, or subscribe to our newsletter).
• Booking Details: Information related to sailing tours (such as travel dates, special requests, and group size).
• Payment Information: We do not directly process payments. Payments are handled by third-party providers (such as PayPal or Stripe), and we do not store credit card details. b) Information Collected Automatically
• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on the site, referring website, and interactions with our content.
• Cookies and Tracking Technologies: See Section 6 for details.

3. How We Use Your Data

We use your personal data for the following purposes:

• To Provide Our Services – Processing bookings, responding to inquiries, and offering personalized recommendations.
• To Improve Our Website – Analyzing user behavior and optimizing our content.
• For Marketing and Communication – Sending updates, promotional offers, and newsletters (with your consent).
• To Comply with Legal Obligations – Including tax reporting, fraud prevention, and regulatory compliance.

4. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

• Contract Performance – When processing bookings and service requests.
• Legitimate Interest – Improving our website and ensuring security.
• Consent – When you subscribe to newsletters or agree to receive marketing communications.
• Legal Obligations – Compliance with tax and financial regulations.

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share information with:

• Payment Providers: Third-party payment processors to complete transactions.
• Tour Partners & Service Providers: If necessary to fulfill a booking (e.g., yacht rental companies, tour operators).
• Legal Authorities: If required by law, court order, or regulatory request.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. These include:

• Essential Cookies: Necessary for site functionality.
• Analytical Cookies: Track user behavior to improve our services (Google Analytics, etc.).
• Marketing Cookies: Used for targeted advertising and retargeting. You can manage cookie preferences in your browser settings.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Booking data: Retained for up to 5 years for legal and accounting purposes.
• Newsletter subscriptions: Retained until you unsubscribe.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Obtain a copy of your data in a structured format.
• Right to Object: Opt-out of marketing communications.
• Right to Withdraw Consent: If processing is based on consent, you can withdraw it anytime. To exercise any of these rights, contact us at info@foodwinecroatia.com.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, external booking platforms). We are not responsible for their privacy practices. Please review their policies before sharing your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, contact us at: 📍 STARTING YOU, obrt za usluge, marketing, turistička agencija i grafički dizajn 📧 info@foodwinecroatia.com 📞 [Insert Contact Number]

This Privacy Policy ensures compliance with the General Data Protection Regulation (GDPR). You may want to have a legal expert review it to ensure full compliance with Croatian and EU laws.